A Word About Our Paperwork
For our suppliers and factories shipping Jealco orders. These are the documents and details we need so each order is routed, billed and delivered correctly.
What we need from every supplier
- Order confirmation Please confirm each purchase order when you receive it.
- No partial shipments Do not make partial shipments without our prior approval.
- Origin and HS code Show the country of origin and harmonized (HS) code for each item.
- ISPM-15 wood If shipping on pallets or skids for export, use heat-treated, ISPM-15-marked wood.
- Weights & dimensions When the order is ready, send the actual weights and dimensions through jealco.com/weights.
Bill of Lading / Pickup Receipt
If the shipment is on a pallet or skid, or requires a container, we will provide a Bill of Lading or a Pickup Receipt, depending on which shipping company is involved. Please use only the Bill of Lading we provide so the cargo is routed and billed correctly by our carrier.
If we are using an ocean freight or air freight service, we may send a Pickup Receipt in place of the Bill of Lading. Please have the carrier sign the pickup receipt and send us a copy. This lets us know the carrier accepted the shipment.
Marks / Ship-To Labels
Certain customers and shipping companies require special labels or marks labels. If we send you these labels, please make sure they are placed securely on the box, pallet, skid or container being shipped.
Packing Lists
Packing lists tell the receiver what is supposed to be in the shipment and give them a way to reconcile it against their order. If we provide packing lists, please use only the ones we provide. Do not put any other documentation inside or on the shipment other than the documents we provide.
One copy of our packing list must go inside the container or box, and the other copy must go outside.
Exception — shipping to a Jealco location: any shipment coming to a Jealco location does not need a Jealco-provided packing list. Instead, please include your company’s packing list.
Shipping Instructions
Our shipping instructions contain the information needed to ship our orders. In general, we ship three ways:
- to a Jealco location
- to our customer
- to our customer’s shipping representative
Depending on the method chosen for a particular order, different information and procedures are needed. Each method requires some or all of the following:
- Weight and dimensions of the shipment
- Packing lists
- Bill of Lading for LTL or FCL shipments
- Marks labels
Weights & Dimensions
Please submit weights and dimensions here: www.jealco.com/weights (preferred; up to 5 sets per submission).
To find the most cost-effective shipping solution, we need the actual weight and dimensions of the order once it is ready to ship. We use this information to price the best shipping method for that shipment. Once you submit the form, we receive an email notification, determine the best approach, and contact you with the shipping paperwork to apply to our order.
If our website is down when you try to use the link, simply email the information to logistics@jealco.com.
Exception — shipping to a Jealco location: if our order ships to a Jealco location, you do not need to provide weight and dimensions. However, we would appreciate the tracking number(s) of the shipment. You may submit these using the same methods above.
Questions or concerns?
Some of this may be new to you. If you have any question, comment or concern, please contact us right away so we can discuss it.